Note: Before you start the process of unlinking two-factor authentication from your account please read what is written below:

  • For unlinking you need to provide your login and password.
  • When unlink request is created you will receive an email to the email address associated with your VIVA-E account.
  • For security purposes an access to your account will be completely restricted for 2 weeks. It's necessary to make sure, that the request was sent from a real owner of account.

After two weeks you will be able to log in to your account without using the one-time password.

An approximate time when you can get an access to your account: 25.12.18 00:24